Principal Pages
![COFFEE GRINDERS](/medias/1500813230-mini.png?context=bWFzdGVyfGltYWdlc3wyNDgzMnxpbWFnZS9wbmd8YVcxaFoyVnpMMmhrTnk5b05UQXZNVEkwTVRrek5EUTVNalEzTURJdWNHNW58NTBmZjE1MDVmNWZiZTQ5MWMwYjEyYWIyNTM5YWRlMTk0NjM1NGY4MjlhZTFmNjA1ZDZmOGQ3YjEwNjY3ZmFmNA)
Frothers for the perfect creamy cappuccinos or burr grinders that guarantee precise and uniform grinding - indulge in all your coffee-and-milk drinks with our accessories.
![TRADITIONAL ESPRESSO MACHINES](/medias/opio-xs-Untitled-1.png?context=bWFzdGVyfHJvb3R8MzM5ODR8aW1hZ2UvcG5nfGFESmpMMmhoWWk4eE5EY3dORGt4TWpjeU9EQTVOQzV3Ym1jfGE2ZTYxYTE0MDAyOTdkYTJlMjZhMTRhMzAyYTJiOWM1ZmEyMzY2ZDkyOWYzNTlhMTU4YTMxN2RjYmVjZTEzNjU)
Now you can make professional-quality espresso right at home with the KRUPS Calvi Traditional Espresso Machine. Finished in stylish black and silver, Calvi’s compact design conceals a powerhouse of high-performance components for perfect in-cup results, every time.
Products
Nespresso VertuoPlus is an exclusive system creating a perfect coffee, from the Espresso to the large Mug, time after time. Nespresso VertuoPlus machines are equipped with the unique Centrifusion™ technology to gently extract a Mug, Gran Lungo or Espresso at the touch of a button.
Take it to the max with the Vertuo Plus machine. It encompasses the complete Nespresso coffee experience, in even larger cups and with the design to go with it. With five sizes, from Espresso to Alto.
The Vertuo Plus machine is able to read each capsule individually to offer you its hidden treasures. The aromas, the flavours and, most importantly, the crema. All this just two touches away. One to open the automatic head. And another to start brewing. Even the design is "Plus". With its chrome accents and movable water tank, it'll take to the shape and the style of your kitchen.
It's modernity, to any extremity...
- Choose from five coffee sizes; large cup to Espresso: Alto (414ml), Mug (230ml), Gran Lungo (150ml), Double Espresso (80ml), Espresso (40ml)
- Simple and convenient one-touch brewing system
- Centrifusion technology brews the perfect cup of high quality coffee each and every time
For larger than life coffee moments, Nespresso's Vertuo Plus coffee machine always has you covered. Simply press the lever to open the automated head, slide in a Vertuo coffee pod and you're on your way. Nespresso's Centrifusion™ technology spins ground coffee and water into a tapestry of rich flavours. Each coffee pod is read individually, to reveal the subtle delights of every blend you choose, while the crema helps to liberate each aroma.
Fit the size to your fancy, from short, exciting Espressos to tall mugs. Brightly accented in chrome on the Deluxe models and with a movable water tank, it's at home in any household. To new quality coffee brewing horizons.
For larger than life coffee moments, Nespresso's Vertuo Plus coffee machine always has you covered. Simply press the lever to open the automated head, slide in a Vertuo coffee pod and you're on your way. Nespresso's Centrifusion™ technology spins ground coffee and water into a tapestry of rich flavours. Each coffee pod is read individually, to reveal the subtle delights of every blend you choose, while the crema helps to liberate each aroma.
Fit the size to your fancy, from short, exciting Espressos to tall mugs. Brightly accented in chrome on the Deluxe models and with a movable water tank, it's at home in any household. To new quality coffee brewing horizons.
- Choose from five coffee sizes; large cup to Espresso: Alto (414ml), Mug (230ml), Gran Lungo (150ml), Double Espresso (80ml), Espresso (40ml)
- Simple and convenient one-touch brewing system
- Made from 54% recycled plastic with a 100% recyclable box packaging for a sustainable future
- Centrifusion technology brews the perfect cup of high quality coffee each and every time
- Choose from five coffee sizes; large cup to Espresso: Alto (414ml), Mug (230ml), Gran Lungo (150ml), Double Espresso (80ml), Espresso (40ml)
- Simple and convenient one-touch brewing system
- Made from 54% recycled plastic with a 100% recyclable box packaging for a sustainable future
- Centrifusion technology brews the perfect cup of high quality coffee each and every time
Accessories
Designed for Nespresso coffee maker(s) (see list of compatible devices below)
Designed for espresso machine (see list of compatible devices below)
Save time and space and even decorate your kitchen!
Recipes
- Snack
- Medium
In a saucepan, sweat the chopped shallot. Glaze with the ristretto. Add the crushed cardamom pod and allow to reduce slowly. Moisten with the fish stock and allow to reduce by half. Add the single cream and reduce until you obtain a coating consisten ...
- Coffee break, Breakfast
- Easy
Pour the coffee into a glass. Bring the milk to the boil in a saucepan. In a mixing bowl, beat the egg yolks with the sugar until pale and creamy, add the milk and the coffee. Mix well and set aside until the foam has disappeared. Pour the mixture in ...
- Snack, Coffee break, Breakfast
- Medium
Pour the coffees. Pour the coffee into a saucepan off the heat, then add the egg yolks and sugar. Whisk this mixture well. Put the saucepan on a low heat, whisk vigorously until the preparation obtains volume and body and constitutes a zabaglione, en ...
- Coffee break, Breakfast
- Easy
The day before, prepare the coffee ice cubes: pour the 200 ml cold coffee into ice cube trays and put in the freezer. In the shaker, pour the espresso, coffee ice cubes, agave syrup, coffee liqueur and milk. Shake for 15 to 20 seconds, and pour the d ...
- Coffee break, Breakfast
- Easy
Pour the coffees, add the light brown sugar and mix well to dissolve it. Leave to cool. Pour into a shaker and add the coconut milk, coconut liqueur, rum and crushed ice cubes. Shake well for around 20 seconds. Serve in the hollowed out coconut with ...
- Snack, Coffee break, Breakfast
- Easy
In a saucepan, melt the chocolate with the butter, add the coffee and mix well. In a mixing bowl, beat the egg yolks with the sugar until pale and creamy, using a whisk, then incorporate the flour. Add the melted chocolate mixture and the walnuts. Po ...
- Snack
- Medium
In a saucepan, reduce the coffee with the honey, soy sauce and vinegar until you obtain a syrup. Set to one side. Season the fi sh fi llets, sear them in a frying pan with a drizzle of grape seed oil. Drizzle syrup over the fi sh and fi nish cooking ...
- Snack, Coffee break
- Easy
Pour the coffees. Put one gelatine leaf into a bowl of cold water to soften. Then melt it in the coffee. Incline the glasses and pour in the preparation. Set aside in the refrigerator, keeping the glasses inclined in order to set the coffee jelly. In ...
- Coffee break
- Easy
Pour the coffee, add the sugar and the coffee masala, and mix to dissolve well. Pour into a small container and set aside in the freezer. Allow the mixture to harden for around 2 to 3 hours, stirring every hour with a fork in order to obtain small co ...
- Snack, Coffee break
- Easy
Pour the coffees. In a mixing bowl, mix the coffees with the cream and the egg yolks. Toast the slices of brioche, and dip them in the mixture. Heat a frying pan with a knob of butter and sprinkle with light brown sugar. As soon as the mixture begins ...
- Snack
- Easy
In a saucepan, mix the milk and cream, and bring to the boil. In a mixing bowl, beat the egg yolks with the 80 g caster sugar until pale and creamy. Incorporate the coffee, milk and cream, and mix well. Divide the mixture between the ramekins. Prehea ...
- Coffee break
- Easy
In a glass or cup, heat the milk with the nozzle. Add the chestnut cream and mix well. Pour into a large cup. Pour the coffee into this preparation. Flavour the cream with the Grand Marnier, and whisk. Arrange carefully onto the coffee. Cut the candi ...
- Coffee break, Breakfast
- Easy
In a glass or cup, heat the milk with the hot milk function. Put the cocoa powder into a cup and pour the coffee over the top. Mix well. Pour the hot milk into this mixture. Lightly whisk the cream and arrange carefully on top of the drink. ...
- Coffee break
- Easy
Pour the espresso and allow them to cool. Chill in a refrigerator until very cold. Use a whisk or siphon to whip the cream and icing sugar into chantilly cream. In a bowl, arrange a scoop of each flavour ice cream, pour over iced coffee and top with ...
- Coffee break
- Easy
In a saucepan, heat the alcohol over a gentle heat and dissolve the sugar in it. Add the different spices and the orange zest. Cover and leave to infuse for around 20 minutes. Filter the preparation, keeping only the flavoured alcohol. Reheat the alc ...
- Coffee break
- Easy
Use a whisk to whip the cream into stiff peaks. Pour the espresso into a preheated cup. Top with the whipped cream. Sprinkle with bitter cocoa powder. ...
- Coffee break
- Easy
In a saucepan, heat the whisky then incorporate the light brown sugar in order to dissolve it. Pour the mixture into a glass and pour the espresso on top. Lightly whisk the cream and arrange it carefully on top of the drink. ...
- Coffee break
- Easy
In a saucepan, gently heat the 20 ml milk and incorporate the praline powder until it is dissolved. Froth the remaining 40 ml milk directly in the glass with the nozzle, then add the praline milk. Pour the espresso into the milk mixture. Decorate you ...
- Coffee break
- Easy
Cut a Carambar bar into small pieces and allow to melt on a baking tray in an oven at 180°C for around 8 minutes. Remove from the oven, wait for 30 seconds and remove from the baking tray in order to obtain small Carambar crisps. In a saucepan, melt ...
- Coffee break
- Easy
In a saucepan, heat the cream and melt the caramels. Allow to cool completely and chill. Whisk the caramel cream into stiff peaks. You can also pour the caramel cream directly into a siphon and put it into the refrigerator. Pour the Calvados cream in ...
- Coffee break
- Easy
Prepare the espresso. Pour them into a shaker (or blender), add the light brown sugar and the ice cubes and shake (or blend) for around 20 seconds. Pour into a large glass and serve immediately. ...
- Coffee break
- Easy
Pour the espresso and leave to cool. In a mixing bowl, beat the egg yolks with the icing sugar until pale and creamy. Incorporate the mascarpone. Beat the egg whites into very stiff peaks. Carefully incorporate the egg whites into the mascarpone mixt ...
- Snack, Coffee break
- Medium
Preparing the crème anglaise: Bring the milk to the boil in a saucepan. In a mixing bowl, beat the egg yolks with the sugar until pale and creamy, then add the ristretto. Add the boiled milk, stirring continuously. Put the mixture into the saucepan ...
- Snack
- Medium
Preparing the eclairs: In a saucepan, melt the butter with the water, sugar and the pinch of salt. Add the sieved flour, dry the paste gently over the heat: it must come away from the edges of the saucepan. Away from the heat, add the eggs one at a t ...
- Snack, Coffee break
- Easy
Remove the outer leaves of the endives, then cut them in half. Melt a knob of butter in a sauté pan, place the endives cut side down into the butter, then season with salt and pepper. Add the honey and allow to caramelise slightly. Next add the orang ...
- Coffee break
- Easy
Pour the 2 espresso into your blender. Add the banana, the condensed milk, yoghurt, maple syrup and ice cubes. Mix for around 20 seconds. Serve immediately. ...
- Coffee break
- Easy
Pour the 2 espresso and allow them to cool. Pour the cold espresso into your blender, add the ice cream, milk and speculoos. Mix for 15 to 20 seconds and pour into your glass. Serve with a straw. ...
- Snack
- Easy
In a mixing bowl, whisk the butter with the sugar and egg. Add the espresso. Sieve together the flour and baking powder and incorporate slowly into the mixture. Add the chocolate chips. Place a ball of dough onto a baking sheet covered with non-stick ...
- Coffee break, Breakfast
- Easy
In a cup or glass, heat 200 ml of milk with the hot milk function. Put the honey into the bottom of a glass, pour the hot milk over the top, and mix. Froth the remaining 50 ml milk with the nozzle, then pour over the honey and milk mixture. Grind the ...
FAQ
In fact, an expresso can be distinguished by its rich aroma and the creamy foam on the surface of the cup.
This requires a pressure of 15 bar (achieved only by espresso machines), water heated to 90-92°C and finely ground and measured coffee (7 g per cup).
Although coffee grounds in your cup are harmless, this does not give the best coffee experience and we do not recommend drinking the cup of coffee. We recommend placing a container under the coffee outlet and press the Lungo button (no capsule) to rinse any coffee grounds from the inside of the brewing unit, then brew a new cup of coffee with a new capsule.
Clean it with water and/or cleaning products recommended by the device manufacturer.
This can prevent clogging in the water outlet and hygiene issues.
When you select a small or large cup, the pump makes a lot of noise but no drops come out.
- Remove the capsule if there is one.
- Fill the tank to the maximum with hot water (60°C).
- Turn on the machine and select the large cup.
- Take out and reposition the tank every 3 seconds. There should be air bubbles escaping from the tank valve.
- The priming is done and the water flows through the coffee outlet.
If priming is not possible after these manipulations, take the appliance to an authorized service center.
Verify that the drip-tray is correctly positioned.
Do not use refrigerated or warm water as this might impact the temperature of the beverage.
Use always fresh water and replace the water if system has not been used for more than 2 days.
For cold beverages, use water at ambient temperature, never refrigerated water, and place two or more ice cubes (20g per ice cube) in the cup.
To be noticed that water hardness is the first reason of machine calcification and so it is recommended to descale the machine frequently (every 3months or less according to water hardness).
2) Simultaneously press the Lungo and Mocha keys for 3 seconds to activate the Factory Settings Menu. The Lungo and Mocha keys blink 3 times.
3) The factory settings are restored. The machine automatically exits from the Factory Settings Menu mode.
You may also watch the following tutorial:
It is recommended to empty the bin when it's full or at least once a day, and to clean it regularly.
We advise you to enjoy your paper-based capsules within four weeks of opening the pouch for the best coffee experience. The shelf-life of an unopened sachet is six months.
2) Simultaneously press the Hot Foam + Cappuccino keys for 3 seconds to go to the Automatic Power Saving Setting menu: the "Descaling" and "Clean" alert indicator lights are lit, and the Hot Foam, Latte Macchiato and Cappuccino keys blink.
3) Press one of the Hot Foam, Latte Macchiato and Cappuccino keys to select the desired automatic power off time. You have 15 seconds to program the desired value by pressing the corresponding key.
• Hot Foam: 3 min
• Latte macchiato: 9 min. Factory setting
• Cappuccino: 3 hours
4) The programmed key blinks 3 times to confirm the new selected value.
5) The machine automatically exits from the Automatic Power Saving Setting Menu mode.
NOTE: the Automatic Power Saving Setting Menu mode deactivates after 15 seconds of inactivity.
If your consumption profile is made mostly of milk-based beverages, then descaling alert will come earlier than if you do only coffee.
Touch and hold the button until the sliding window closes.
Release the button when the desired volume is achieved (the 2 other buttons will flash to confirm): The water is now saved.
1. Your cup must not be flared out.
2. Your cup must be at least 7cm in diameter.
3. Always use a minimum of 80ml of milk.
4. The quantity of milk must never fill more than half of your cup.
You may also watch the following tutorial:
We recommend the following composition in order to get a nice froth:
• Protein: > 0.5 g / 100 ml
• Carbohydrate: < 5.5 g / 100 ml
As with any organic food matter, there is a risk of mould developing. How long this may take depends on the temperature and humidity levels of the environment in which the capsules are stored. Therefore, we cannot guarantee that the capsules are safe to use beyond four weeks after opening the sachet.
Possible to reprogram for 3 min, 9 min (factory setting) and 3 hours.
• Place a container (600ml) under the head of the machine.
• Lift the lever and leave it in an open position.
• Fill the water tank and put it back in place.
• Press one of the 9 keys. The 9 keys blink quickly.
• Some water may flow from the milk frother for a few seconds.
• Once priming is completed, the machine returns to "Ready for use" mode.
Espresso: 40ml
Lungo: 110ml
Cappuccino: milk 80ml + coffee 25ml
Latte macchiato: milk 100ml + coffee 40ml
Mocha: milk 100ml + chocolate pieces 20g + coffee 25ml
Iced frappé: milk 80ml + ice cubes 30g + coffee 25ml
Hot foam, Cold foam: milk 100ml
NB: we recommend you to keep factory settings for Espresso and Lungo to ensure the best in cup results for each of our coffee varieties.
You may also watch the following tutorial:
Capsule container: PP +30% GF
Waste water: ABS
Cup support: ABS
Drip grid: ABS
Outlet Cover: Chrome plated ABS
Outlet Ring: ABS
Chassis: Recycled ABS
Base: ABS
Side panels: ABS
Water Tank: Smoked SAN
Water Lid: Smoked SAN
Milk container: no milk container (Atelier comes with Milk frother)
Capsules container: more than 18 capsules
Weight: 4.5 kg (without packaging)
Use the View Mug coming with the machine and respect well the milk quantity advised on the recipe leaflet.
You may also watch the following tutorial:
In fact, an expresso can be distinguished by its rich aroma and the creamy foam on the surface of the cup.
This requires a pressure of 15 bar (achieved only by espresso machines), water heated to 90-92°C and finely ground and measured coffee (7 g per cup).
If you use the wrong coffee, remove it and refill with the correct type.
Clean it with water and/or cleaning products recommended by the device manufacturer.
This can prevent clogging in the water outlet and hygiene issues.
Verify that the drip-tray is correctly positioned.
Do not use refrigerated or warm water as this might impact the temperature of the beverage.
Use always fresh water and replace the water if system has not been used for more than 2 days.
For cold beverages, use water at ambient temperature, never refrigerated water, and place two or more ice cubes (20g per ice cube) in the cup.
To be noticed that water hardness is the first reason of machine calcification and so it is recommended to descale the machine frequently (every 3months or less according to water hardness).
• There is no water in the tank; fill the tank,
• Your tank is not correctly installed; press firmly on the tank,
• The filter is blocked; the ground coffee is too fine. Clean the filter holder and try a less finely ground coffee,
• The pump is unprimed; refer to the instructions on how to prime it,
• Your appliance has scaled up; descale it,
• The Claris filter cartridge has been changed but not primed; refer to the instructions on how to prime it.
In fact, an expresso can be distinguished by its rich aroma and the creamy foam on the surface of the cup.
This requires a pressure of 15 bar (achieved only by espresso machines), water heated to 90-92°C and finely ground and measured coffee (7 g per cup).
Sometimes a foreign body finds its way into the grinder. In this case, empty the coffee bean container and vacuum out the interior near the grinder.
We recommend using good quality coffee beans to preserve the life of the integrated grinding wheels of the coffee grinder.
If your machine still makes an abnormal noise, we invite you to contact our customer service.
If you use the wrong coffee, remove it and refill with the correct type.
The machine is equipped with a cleaning programme and automatically alerts you when it is necessary, depending on several parameters: your consumption, the water hardness setting, etc.
We recommend that you clean the machine as soon as it displays the alert and that you use the tablets whose dosage has been perfectly adapted and tested by our teams to act effectively, without any risk of aggression or damage to the machine's internal components.
Verify that the drip-tray is correctly positioned.
Run one or several rinsing cycles.
We recommend that you descale as soon as the machine displays the alert and that you use the descaling product whose dosage has been perfectly adapted and tested by our teams to act effectively against limescale and scale, without any risk of aggression or damage to the machine's internal components.
It is not necessary to descale apart from warning messages.
- Check that the coffee bean container has coffee in it and that it is dispensing correctly.
- Avoid using oily, caramelised or flavoured coffee.
- Make the drink in two cycles by using the 2 cups function.
- Adjust the fineness of ground coffee by turning the adjustment knob located in the coffee bean container.
According to model:
It is therefore normal not to receive alerts if your steam/hot water consumption is low.
It is not necessary to descale apart from the machine alerts.
Regular descaling of your machine will preserve the proper functioning of your machine and ensure its longevity by eliminating all deposits of limescale or scale in all circuits that are in regular contact with water and susceptible to scaling.
All of our machines are equipped with an alert feature that lets you know when to descale.
Your espresso machine is equipped with a counter and automatically alerts you when descaling is necessary after a certain number of steam/hot water brews and according to several parameters: your consumption, the water hardness setting...
If cleaning is postponed, the warning message will remain on the display until the operation is performed.
If the water level in the drip tray is full (you should empty it after each coffee), clean and replace it.
Unplug the machine for 20 seconds.
Increase if necessary.
The temperature can be set for each recipe in the favorites menu.
If necessary, heat the cup or glass before use.
• There is no water in the tank; fill the tank,
• Your tank is not correctly installed; press firmly on the tank,
• The filter is blocked; the ground coffee is too fine. Clean the filter holder and try a less finely ground coffee,
• The pump is unprimed; refer to the instructions on how to prime it,
• Your appliance has scaled up; descale it,
• The Claris filter cartridge has been changed but not primed; refer to the instructions on how to prime it.
Depending on your model, the machine may automatically prompt you to replace it.
During the first few months of use, if the number of beverages made is not sufficient for descaling to be necessary, you will not be able to descale manually in advance (apart from the automatic alert).
After this number of drinks, it is possible to descale manually (depending on the model).
The intuitive light indicator, above the drip tray, lights up in red and a message will appear on the display asking you to fill the coffee bean container or the water tank.
After filling the tank, press "OK" to finish the beverage preparation.
![](/medias/2172-1.jpg?context=bWFzdGVyfENTUyAtIEZBUSAtIEltYWdlcyBldCBkb2N1bWVudHMgfDQ5NDM1fGltYWdlL2pwZWd8Q1NTIC0gRkFRIC0gIEltYWdlcyBldCBkb2N1bWVudHMgL2g1OS9oNTIvMTQ0ODYzNjY4Nzk3NzQuanBnfDY0ZGYyNzY5MmI0ZDM5MzVlNThlMzZlMWVlYjc0M2Y2ZjNhOWNkYzBkNDk1MGVkZWU5YzMzNzE3NTYzZWM1ODY)
![](/medias/2172-2.jpg?context=bWFzdGVyfENTUyAtIEZBUSAtIEltYWdlcyBldCBkb2N1bWVudHMgfDI5NTY5fGltYWdlL2pwZWd8Q1NTIC0gRkFRIC0gIEltYWdlcyBldCBkb2N1bWVudHMgL2hiYi9oNjcvMTQ0ODYzNjY4NDcwMDYuanBnfDY4MTBkZjFmZmM0MjRmNzRiMWZkMWExMzFiYTZhZGU2NDhkYjhlNTYzZThkYzgwZDA5ODAwYmUwMjA5ZWU1MzU)
• Warning light on the control panel:
![](/medias/2171-1.jpg?context=bWFzdGVyfENTUyAtIEZBUSAtIEltYWdlcyBldCBkb2N1bWVudHMgfDE0MjQxfGltYWdlL2pwZWd8Q1NTIC0gRkFRIC0gIEltYWdlcyBldCBkb2N1bWVudHMgL2gzOS9oNGEvMTQ0ODYzNjMwNzg2ODYuanBnfDk5ZjU1YzAxZmViODJjMDE1MGFhZTY0ZmQ0YmQyMWNkMTk2ZTk2Njc2OWMwYTk2NDhmNmIwNDgyZWEwOTIyMDg)
• Luminous alarm between water tank and coffee bean container:
![](/medias/2171-2.jpg?context=bWFzdGVyfENTUyAtIEZBUSAtIEltYWdlcyBldCBkb2N1bWVudHMgfDE3ODMzfGltYWdlL2pwZWd8Q1NTIC0gRkFRIC0gIEltYWdlcyBldCBkb2N1bWVudHMgL2hjNS9oMWUvMTQ0ODYzNjMxMTE0NTQuanBnfDUzNjg3NzNlMjNhZjkzOTAwZWI2YzU5ZWY0ZTQ5MzZiN2YwODgzMjM0ZDM5MzFiY2ZiYTE2YzNhODk0ODAzZGQ)
Fill the water tank
![](/medias/2171-3.jpg?context=bWFzdGVyfENTUyAtIEZBUSAtIEltYWdlcyBldCBkb2N1bWVudHMgfDE4NDYwfGltYWdlL2pwZWd8Q1NTIC0gRkFRIC0gIEltYWdlcyBldCBkb2N1bWVudHMgL2g2Ny9oZDYvMTQ0ODYzNjMxNDQyMjIuanBnfGY0ZjI2MTBiMGMwMWFhMzBhZTNkZmUzYmRjZGNmOWMxOTRkOGI4MGQzMjRhODJkYTEwZjBlOWU1Y2Q3MGQzZWQ)
Refill the container with coffee beans.
Press the "Start" button to resume the current beverage preparation.
If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre.
In fact, an expresso can be distinguished by its rich aroma and the creamy foam on the surface of the cup.
This requires a pressure of 15 bar (achieved only by espresso machines), water heated to 90-92°C and finely ground and measured coffee (7 g per cup).
To prolong the life of your machine, it is recommended to use the descaling kit sold on our webshop or other liquid descaling kit suitable for coffee machines.
What we can advise is that consumers can make 5-6 coffees in a row, but then they need to wait for a moment (1-2 minutes should be enough) before resuming extracting.
Clean it with water and/or cleaning products recommended by the device manufacturer.
This can prevent clogging in the water outlet and hygiene issues.
When you select a small or large cup, the pump makes a lot of noise but no drops come out.
- Remove the capsule if there is one.
- Fill the tank to the maximum with hot water (60°C).
- Turn on the machine and select the large cup.
- Take out and reposition the tank every 3 seconds. There should be air bubbles escaping from the tank valve.
- The priming is done and the water flows through the coffee outlet.
If priming is not possible after these manipulations, take the appliance to an authorized service center.
Verify that the drip-tray is correctly positioned.
Consult the user manual and follow the instructions for cleaning.
Do not use refrigerated or warm water as this might impact the temperature of the beverage.
Use always fresh water and replace the water if system has not been used for more than 2 days.
For cold beverages, use water at ambient temperature, never refrigerated water, and place two or more ice cubes (20g per ice cube) in the cup.
To be noticed that water hardness is the first reason of machine calcification and so it is recommended to descale the machine frequently (every 3months or less according to water hardness).
Over time, limescale slows the flow of water through your machine and can reduce the effectiveness of the heating element making your beverage less warm.
For medium hardness water, descaling every 3/4 months gets rid of limescale build up, keeping waterflow fast and beverage temperature within expectations.
On some models (Jovia, Oblo, Drop, Stelia, Movenza, Eclipse, Piccolo produced since end 2014) there is a descaling reminder.
Each time the consumer touches the Hot or Cold button, it is considered as an extraction. Descaling warning is based on the number of extractions and it is triggered every 300 extractions by a orange ligthing of the ON/OFF button. Machine still works but we recommend to descale it.
It is strongly recommended to descale in the following three cases:
• If you find a lower flow of water when preparing drinks.
• If the water seems colder than usual.
• If the ON/OFF button turns orange continuously.
• When the machine is ready, the on/off button turns green.
• At the end of the preparation of the drink, the on/off button flashes red for about 5 seconds. Do not remove the capsule holder during this time!
• Eco Mode: after 5 minutes of non-use, the machine switches off automatically.
• If the on/off button flashes red/green, it means that machine has detected a lack of water. Check that the capsule is not blocked and that there is enough water in the tank before starting a new preparation.
• If the on/off button turns orange/yellow continuously (descaling warning), you should descale the machine.
For more details about the LEDs on your machine, please refer to the user manual of the machine.
If the consumers want a hotter coffee, they have several possibilities:
• Preheat the cup.
• Ensure that you always wait until the machine stops blinking during preheat of thermoblock before starting a preparation.
• Extract some water without capsule, throw the water away and proceed with the capsule afterwards.
• Descale the machine if needed (if a decrease of beverage temperature was noticed recently).
Normal temperature in cup:
• Capsules with roast and ground coffee: above 70 °C
• Capsules with soluble products: above 65 °C
To help you, here are a few lines the steps for optimal use:
1. Fill the water tank of the machine.
2. Make sure to snap the water tank in the machine.
3. Turn on your machine and wait until the LED is "green".
4. It is necessary to purge the machine before its first use. To do this, select on the head the maximum amount of water from the machine, drop an empty container under the head of the machine and press the Cold Water position (blue button) and wait for the end of the stream. Repeat the process on the hot water position (red button). Your machine is then ready for use.
5. Fill up your water tank.
6. Add a capsule in the capsule holder.
7. Choose the appropriate water level (the amount of water is specified on each adapted beverage capsule).
8. Select Hot/Cold water depending on your drink.
9. Then wait until the LED is "green" to remove your capsule safely.
10. Throw your capsule away.
To use your machine safely:
• Never put hot water in the water tank!
• Never open the locking handle during the preparation of a drink!
• At the end of the preparation, the ON/OFF button flashes red for about 5 seconds. Do not open the handle during this time!
• Never move the selector lever while the locking handle is open!
• Do not touch the capsule after the preparation of the drink! Hot surfaces can cause burns!
The coffee that is used in the capsules is made mainly of premium Arabica varieties.
The capsules are designed to deliver an even distribution of water and pressure over the coffee to ensure that flavour is maximized. This system uses pressure similar to that of professional machines.
Whilst coffee percolators operate at one bar of pressure (normal atmospheric pressure) and a number of other machines operate at no more than two bars, the NESCAFÉ Dolce Gusto system can operate up to 15 bars.
On new models, the needle can actually be removed and the main purpose is to allow consumers to clean the needle specially when it is clogged or the flow starts to decrease. This cleaning must be followed by a full descaling of the machine.
However limescale build-up is not likely to happen in Cold circuit and it is very important that the majority of the descaling solution goes through the Hot channel. In order to ensure an efficient descaling of Hot channel (that is the most use), we recommend to pass the entire solution in Hot channel.
In order to have a perfect rinsing, and to avoid remaining drops of descaling solution in the connector collecting both Hot and Cold tubes, it is recommended to rinse Cold channel as well.
For medium hardness water, descaling every 3/4 months gets rid of limescale build up, keeping waterflow fast and beverage temperature within expectations.
To close the capsule holder correctly, make sure you press the lid twice. The lid will then fall slightly underneath the closure of the capsule holder. Pressing the lid twice will ensure that the injector is properly inserted into the coffee cup. This allows the coffee and milk to flow through smoothly. When the lid is only pushed once, it looks like the capsule holder is seamlessly closed, but the capsule holder is still not closed correctly.
See images below
Press lid of the capsule holder once: almost seamlessly closed.
![lid of the capsule holder almost closed](/medias/2206-1.jpg?context=bWFzdGVyfENTUyAtIEZBUSAtIEltYWdlcyBldCBkb2N1bWVudHMgfDcyMDB8aW1hZ2UvanBlZ3xDU1MgLSBGQVEgLSAgSW1hZ2VzIGV0IGRvY3VtZW50cyAvaDY0L2hkNy8xNDc0NTcxOTMwODMxOC5qcGd8YWVjNmQ1MjY1ZjVjZDQyZDE0M2YxMzUyYzQxNDlhNGY0MTQ2NTEwYzE3OTBmOGQzNWM1MWUyYTQ4MzA0ZmVmOA)
Press lid of the capsule holder twice: there is a little edge.
![lid of the capsule holder correctly closed](/medias/2206-2.jpg?context=bWFzdGVyfENTUyAtIEZBUSAtIEltYWdlcyBldCBkb2N1bWVudHMgfDY4NzF8aW1hZ2UvanBlZ3xDU1MgLSBGQVEgLSAgSW1hZ2VzIGV0IGRvY3VtZW50cyAvaDg5L2gzMS8xNDc0NTcxOTYzNTk5OC5qcGd8MjE3MmY5MTZmOWZkNmRmYjc2YTYxN2Y3ZjViMTU5OWUxYzMxNWFjZWUzZjdmMGU1M2IyNzJkMDNhY2M1ODY5Ng)
If the above does not work, the capsule holder is probably leaking because the injector and the water tube no longer fit together perfectly.
The machine needs to be repaired.
The machine need to be repaired.
Alternatively, the kettle may have accidentally been used without water or with insufficient water (an element must always be covered by water), causing the safety cut-off device to operate. Reset in the following way:
Wait 5 minutes for the kettle to cool and then refill with water.
Push the on/off switch and after about 15 minutes the kettle will automatically reset itself and start to boil.
Tip: regular descaling will be necessary.
• Do not leave the power cord hanging over the edge of a table or work surface to avoid any risk of the kettle falling.
• Always be aware while the appliance is operating, paying special attention to the steam coming out of the spout, which is very hot.
• Also pay attention to the fact that the body of a stainless steel kettle becomes very hot during operation. Do not touch the kettle other than by the handle.
• Children should be supervised to ensure that they do not play with the appliance.
• If the power cable is damaged, it should be replaced by the manufacturer, its after-sales service or a similarly qualified person to avoid any danger.
Select your favourite beers from around the globe, place the TORP® in THE SUB® and enjoy delicious, freshly tapped draught beer.
Please note, the keg is not transportable by plane, because of the significant variation in altitude and therefore pressure.
All models are made to function with all of our TORPS®. The aesthetic differences are that THE SUB® Compact is slightly smaller in size and is loaded from the top, THE SUB® is loaded from the front. In addition, the light on the SUB Compact® is not an on/off switch as it is on THE SUB® - it is turned off by unplugging the device.
If it still won't start, contact your approved repair centre.
Do not use refrigerated or warm water as this might impact the temperature of the beverage.
Use always fresh water and replace the water if system has not been used for more than 2 days.
For cold beverages, use water at ambient temperature, never refrigerated water, and place two or more ice cubes (20g per ice cube) in the cup.
To be noticed that water hardness is the first reason of machine calcification and so it is recommended to descale the machine frequently (every 3months or less according to water hardness).
• Use some descaling solution diluted in half a litre of water or use 25cl of white vinegar in half a litre of water.
• Pour the solution into the water tank (without coffee),
![](/medias/FAQ-665-1.jpg?context=bWFzdGVyfENTUyAtIEZBUSAtIEltYWdlcyBldCBkb2N1bWVudHMgfDQzMTI4fGltYWdlL2pwZWd8Q1NTIC0gRkFRIC0gIEltYWdlcyBldCBkb2N1bWVudHMgL2gyOC9oMmEvODgwMjU1MDU3OTIzMC5qcGd8NTY0NDA2MTE5OWNmMWI5NjlkNWVlZTMwNDk3ZWNhNTc1N2M0MTliNzg0M2M4MGNjMGJkMmZkODIxMTU0ODM4Yg)
• Start the cycle (without any coffee). After 2 minutes, stop the cycle manually. Leave the coffee maker for an hour,
![](/medias/FAQ-665-2.jpg?context=bWFzdGVyfENTUyAtIEZBUSAtIEltYWdlcyBldCBkb2N1bWVudHMgfDkxMjI4fGltYWdlL2pwZWd8Q1NTIC0gRkFRIC0gIEltYWdlcyBldCBkb2N1bWVudHMgL2gxNC9oOTEvODgwMjU1MDg3NDE0Mi5qcGd8YTRkMWIwYzk3ZjhhNjQ1YzAxZTU5Y2MzNjUwY2NjZmE1MjhlNDlkYTI1NzlmMTEyZjMyODliOTg5NDJkZDY3YQ)
• Restart the coffee maker to finish the cycle,
![](/medias/FAQ-665-3.jpg?context=bWFzdGVyfENTUyAtIEZBUSAtIEltYWdlcyBldCBkb2N1bWVudHMgfDU1MTM1fGltYWdlL2pwZWd8Q1NTIC0gRkFRIC0gIEltYWdlcyBldCBkb2N1bWVudHMgL2gzNi9oNDMvODgwMjU1MTE2OTA1NC5qcGd8MzU5NDUyNTdiZDU2YWRhODhiNDc1NmUwNmI4MDNhZmI0YWE2ZTYzMjc2NTA2Y2Y3NmY2ZTU5MjAzNDMyMDBhNQ)
• To rinse the machine, run 2 cycles with water but without coffee.
![](/medias/FAQ-665-4.jpg?context=bWFzdGVyfENTUyAtIEZBUSAtIEltYWdlcyBldCBkb2N1bWVudHMgfDYxMjczfGltYWdlL2pwZWd8Q1NTIC0gRkFRIC0gIEltYWdlcyBldCBkb2N1bWVudHMgL2hjNS9oNTMvODgwMjU1MTQ2Mzk2Ni5qcGd8OWQwMmJjZWE2ZDkzZTczOGY3YjJhNzdjZjQ4MzgxNzRlOWJlM2U5YTE2NzYzZmU2YjM1M2MxZmU2NzhmYWU5OA)
Repeat the complete descaling operation, if necessary.
• The ground coffee is too fine ('Espresso' type ground coffee).
• If you use a permanent filter, do not use a paper filter as well.
• Certain types of paper filter (to make full-bodied coffees) can prolong the time in which it takes for the water to pass through the filter and ultimately cause the water to overflow.
Use a damp sponge to wipe the interior of the milk jug and rinse the lid in water.
The milk jug should never be immersed in water (e.g. in a dishwasher).
Instructions
![Coffee bean container lid MS-4A12613 Coffee bean container lid MS-4A12613](/_ui/desktop/common/img/missing-product-153x133.png)