"NESPRESSO BY KRUPS VERTUO PLUS DELUXE XN900840 COFFEE MACHINE"- Results: 885

Principal Pages

NESPRESSO BY KRUPS
NESPRESSO BY KRUPS

Anyone can make the perfect coffee, cup after cup just like a skilled barista.

DOLCE GUSTO BY KRUPS
DOLCE GUSTO BY KRUPS

Anyone can make the perfect coffee, cup after cup just like a skilled barista.

COFFEE GRINDERS
COFFEE GRINDERS

Frothers for the perfect creamy cappuccinos or burr grinders that guarantee precise and uniform grinding - indulge in all your coffee-and-milk drinks with our accessories.

TRADITIONAL ESPRESSO MACHINES
TRADITIONAL ESPRESSO MACHINES

Now you can make professional-quality espresso right at home with the KRUPS Calvi Traditional Espresso Machine. Finished in stylish black and silver, Calvi’s compact design conceals a powerhouse of high-performance components for perfect in-cup results, every time.

BEAN TO CUP MACHINES
BEAN TO CUP MACHINES

 Enjoy barista quality coffee in the comfort of your own home.

Products

NESPRESSO Vertuo Plus Deluxe - XN900840
NESPRESSO Vertuo Plus Deluxe - XN900840
REF:xn900840

Nespresso VertuoPlus is an exclusive system creating a perfect coffee, from the Espresso to the large Mug, time after time. Nespresso VertuoPlus machines are equipped with the unique Centrifusion™ technology to gently extract a Mug, Gran Lungo or Espresso at the touch of a button.

NESPRESSO by KRUPS Vertuo Plus XN903140 Coffee Machine - White
NESPRESSO by KRUPS Vertuo Plus XN903140 Coffee Machine - White
REF:xn903140

Take it to the max with the Vertuo Plus machine. It encompasses the complete Nespresso coffee experience, in even larger cups and with the design to go with it. With five sizes, from Espresso to Alto.

The Vertuo Plus machine is able to read each capsule individually to offer you its hidden treasures. The aromas, the flavours and, most importantly, the crema. All this just two touches away. One to open the automatic head. And another to start brewing. Even the design is "Plus". With its chrome accents and movable water tank, it'll take to the shape and the style of your kitchen.

It's modernity, to any extremity...

 

  1. Choose from five coffee sizes; large cup to Espresso: Alto (414ml), Mug (230ml), Gran Lungo (150ml), Double Espresso (80ml), Espresso (40ml)
  2. Simple and convenient one-touch brewing system
  3. Centrifusion technology brews the perfect cup of high quality coffee each and every time
NESPRESSO Vertuo Plus - XN903840
NESPRESSO Vertuo Plus - XN903840
REF:xn903840

For larger than life coffee moments, Nespresso's Vertuo Plus coffee machine always has you covered. Simply press the lever to open the automated head, slide in a Vertuo coffee pod and you're on your way. Nespresso's Centrifusion™ technology spins ground coffee and water into a tapestry of rich flavours. Each coffee pod is read individually, to reveal the subtle delights of every blend you choose, while the crema helps to liberate each aroma.

 

Fit the size to your fancy, from short, exciting Espressos to tall mugs. Brightly accented in chrome on the Deluxe models and with a movable water tank, it's at home in any household. To new quality coffee brewing horizons.

NESPRESSO Vertuo Plus & Milk - XN902T40
NESPRESSO Vertuo Plus & Milk - XN902T40
REF:xn902t40

For larger than life coffee moments, Nespresso's Vertuo Plus coffee machine always has you covered. Simply press the lever to open the automated head, slide in a Vertuo coffee pod and you're on your way. Nespresso's Centrifusion™ technology spins ground coffee and water into a tapestry of rich flavours. Each coffee pod is read individually, to reveal the subtle delights of every blend you choose, while the crema helps to liberate each aroma.

 

Fit the size to your fancy, from short, exciting Espressos to tall mugs. Brightly accented in chrome on the Deluxe models and with a movable water tank, it's at home in any household. To new quality coffee brewing horizons.

NESPRESSO Vertuo Next - XN910B40
NESPRESSO Vertuo Next - XN910B40
REF:xn910b40
  1. Choose from five coffee sizes; large cup to Espresso: Alto (414ml), Mug (230ml), Gran Lungo (150ml), Double Espresso (80ml), Espresso (40ml)
  2. Simple and convenient one-touch brewing system
  3. Made from 54% recycled plastic with a 100% recyclable box packaging for a sustainable future
  4. Centrifusion technology brews the perfect cup of high quality coffee each and every time
NESPRESSO Vertuo Next - XN910N40
NESPRESSO Vertuo Next - XN910N40
REF:xn910n40
  1. Choose from five coffee sizes; large cup to Espresso: Alto (414ml), Mug (230ml), Gran Lungo (150ml), Double Espresso (80ml), Espresso (40ml)
  2. Simple and convenient one-touch brewing system
  3. Made from 54% recycled plastic with a 100% recyclable box packaging for a sustainable future
  4. Centrifusion technology brews the perfect cup of high quality coffee each and every time

Accessories

Water tank Nespresso 12438122
Water tank Nespresso 12438122
REF:12438122
Practical removable water tank for easy filling. Fitted with a lid.

Designed for Nespresso coffee maker(s) (see list of compatible devices below)
Capsule holder Nespresso XB300000
Capsule holder Nespresso XB300000
REF:xb300000
Rotating capsule holder for 40 Nespresso capsules (capsules not included).
Save time and space and even decorate your kitchen!

Drip tray and grid Nespresso 12437286
Drip tray and grid Nespresso 12437286
REF:12437286
The small tray collects excess drips of coffee. Its grid can also be used as a cup stand.

Designed for Nespresso coffee maker(s) (see list of compatible devices below)

Recipes

Scallop Skewers with Coffee Sauce, celeriac & vanilla puree
Scallop Skewers with Coffee Sauce, celeriac & vanilla puree
  • Snack
  • Medium

In a saucepan, sweat the chopped shallot. Glaze with the ristretto. Add the crushed cardamom pod and allow to reduce slowly. Moisten with the fish stock and allow to reduce by half. Add the single cream and reduce until you obtain a coating consisten ...

Coffee Cream
Coffee Cream
  • Coffee break, Breakfast
  • Easy

Pour the coffee into a glass. Bring the milk to the boil in a saucepan. In a mixing bowl, beat the egg yolks with the sugar until pale and creamy, add the milk and the coffee. Mix well and set aside until the foam has disappeared. Pour the mixture in ...

Coffee & Speculoos Zabaglione
Coffee & Speculoos Zabaglione
  • Snack, Coffee break, Breakfast
  • Medium

Pour the coffees. Pour the coffee into a saucepan off the heat, then add the egg yolks and sugar. Whisk this mixture well. Put the saucepan on a low heat, whisk vigorously until the preparation obtains volume and body and constitutes a zabaglione, en ...

Frappino
Frappino
  • Coffee break, Breakfast
  • Easy

The day before, prepare the coffee ice cubes: pour the 200 ml cold coffee into ice cube trays and put in the freezer. In the shaker, pour the espresso, coffee ice cubes, agave syrup, coffee liqueur and milk. Shake for 15 to 20 seconds, and pour the d ...

Coconut Coffee
Coconut Coffee
  • Coffee break, Breakfast
  • Easy

Pour the coffees, add the light brown sugar and mix well to dissolve it. Leave to cool. Pour into a shaker and add the coconut milk, coconut liqueur, rum and crushed ice cubes. Shake well for around 20 seconds. Serve in the hollowed out coconut with ...

Mocha Espresso
Mocha Espresso
  • Coffee break, Breakfast
  • Easy

In a glass or cup, heat the milk with the hot milk function. Put the cocoa powder into a cup and pour the coffee over the top. Mix well. Pour the hot milk into this mixture. Lightly whisk the cream and arrange carefully on top of the drink. ...

Coffee Brownies
Coffee Brownies
  • Snack, Coffee break, Breakfast
  • Easy

In a saucepan, melt the chocolate with the butter, add the coffee and mix well. In a mixing bowl, beat the egg yolks with the sugar until pale and creamy, using a whisk, then incorporate the flour. Add the melted chocolate mixture and the walnuts. Po ...

Coffee-Lacquered cod Fillets
Coffee-Lacquered cod Fillets
  • Snack
  • Medium

In a saucepan, reduce the coffee with the honey, soy sauce and vinegar until you obtain a syrup. Set to one side. Season the fi sh fi llets, sear them in a frying pan with a drizzle of grape seed oil. Drizzle syrup over the fi sh and fi nish cooking ...

Upside Down Panna Cotta
Upside Down Panna Cotta
  • Snack, Coffee break
  • Easy

Pour the coffees. Put one gelatine leaf into a bowl of cold water to soften. Then melt it in the coffee. Incline the glasses and pour in the preparation. Set aside in the refrigerator, keeping the glasses inclined in order to set the coffee jelly. In ...

Granité Café
Granité Café
  • Coffee break
  • Easy

Pour the coffee, add the sugar and the coffee masala, and mix to dissolve well. Pour into a small container and set aside in the freezer. Allow the mixture to harden for around 2 to 3 hours, stirring every hour with a fork in order to obtain small co ...

Barista Brioche
Barista Brioche
  • Snack, Coffee break
  • Easy

Pour the coffees. In a mixing bowl, mix the coffees with the cream and the egg yolks. Toast the slices of brioche, and dip them in the mixture. Heat a frying pan with a knob of butter and sprinkle with light brown sugar. As soon as the mixture begins ...

Crème Brûlée with Coffee
Crème Brûlée with Coffee
  • Snack
  • Easy

In a saucepan, mix the milk and cream, and bring to the boil. In a mixing bowl, beat the egg yolks with the 80 g caster sugar until pale and creamy. Incorporate the coffee, milk and cream, and mix well. Divide the mixture between the ramekins. Prehea ...

Monte Bianco
Monte Bianco
  • Coffee break
  • Easy

In a glass or cup, heat the milk with the nozzle. Add the chestnut cream and mix well. Pour into a large cup. Pour the coffee into this preparation. Flavour the cream with the Grand Marnier, and whisk. Arrange carefully onto the coffee. Cut the candi ...

Café Liégeois
Café Liégeois
  • Coffee break
  • Easy

Pour the espresso and allow them to cool. Chill in a refrigerator until very cold. Use a whisk or siphon to whip the cream and icing sugar into chantilly cream. In a bowl, arrange a scoop of each flavour ice cream, pour over iced coffee and top with ...

Viennese Coffee
Viennese Coffee
  • Coffee break
  • Easy

Use a whisk to whip the cream into stiff peaks. Pour the espresso into a preheated cup. Top with the whipped cream. Sprinkle with bitter cocoa powder. ...

Irish Coffee
Irish Coffee
  • Coffee break
  • Easy

In a saucepan, heat the whisky then incorporate the light brown sugar in order to dissolve it. Pour the mixture into a glass and pour the espresso on top. Lightly whisk the cream and arrange it carefully on top of the drink. ...

Praline Coffee
Praline Coffee
  • Coffee break
  • Easy

In a saucepan, gently heat the 20 ml milk and incorporate the praline powder until it is dissolved. Froth the remaining 40 ml milk directly in the glass with the nozzle, then add the praline milk. Pour the espresso into the milk mixture. Decorate you ...

Espresso Smoothie
Espresso Smoothie
  • Coffee break
  • Easy

Pour the 2 espresso into your blender. Add the banana, the condensed milk, yoghurt, maple syrup and ice cubes. Mix for around 20 seconds. Serve immediately. ...

Jazz Frappé Coffee
Jazz Frappé Coffee
  • Coffee break
  • Easy

Prepare the espresso. Pour them into a shaker (or blender), add the light brown sugar and the ice cubes and shake (or blend) for around 20 seconds. Pour into a large glass and serve immediately. ...

Gstaad Coffee
Gstaad Coffee
  • Coffee break
  • Easy

In a saucepan, heat the alcohol over a gentle heat and dissolve the sugar in it. Add the different spices and the orange zest. Cover and leave to infuse for around 20 minutes. Filter the preparation, keeping only the flavoured alcohol. Reheat the alc ...

Tiramisu Irish Coffee
Tiramisu Irish Coffee
  • Coffee break
  • Easy

Pour the espresso and leave to cool. In a mixing bowl, beat the egg yolks with the icing sugar until pale and creamy. Incorporate the mascarpone. Beat the egg whites into very stiff peaks. Carefully incorporate the egg whites into the mascarpone mixt ...

Coffee made in Normandy
Coffee made in Normandy
  • Coffee break
  • Easy

In a saucepan, heat the cream and melt the caramels. Allow to cool completely and chill. Whisk the caramel cream into stiff peaks. You can also pour the caramel cream directly into a siphon and put it into the refrigerator. Pour the Calvados cream in ...

Chocolate & Carambar Coffee
Chocolate & Carambar Coffee
  • Coffee break
  • Easy

Cut a Carambar bar into small pieces and allow to melt on a baking tray in an oven at 180°C for around 8 minutes. Remove from the oven, wait for 30 seconds and remove from the baking tray in order to obtain small Carambar crisps. In a saucepan, melt ...

Floating Islands, Coffee Swirl
Floating Islands, Coffee Swirl
  • Snack, Coffee break
  • Medium

Preparing the crème anglaise: Bring the milk to the boil in a saucepan. In a mixing bowl, beat the egg yolks with the sugar until pale and creamy, then add the ristretto. Add the boiled milk, stirring continuously. Put the mixture into the saucepan ...

Coffee Eclairs
Coffee Eclairs
  • Snack
  • Medium

Preparing the eclairs: In a saucepan, melt the butter with the water, sugar and the pinch of salt. Add the sieved flour, dry the paste gently over the heat: it must come away from the edges of the saucepan. Away from the heat, add the eggs one at a t ...

Braised Endive Tatin with Coffee & Orange Zest
Braised Endive Tatin with Coffee & Orange Zest
  • Snack, Coffee break
  • Easy

Remove the outer leaves of the endives, then cut them in half. Melt a knob of butter in a sauté pan, place the endives cut side down into the butter, then season with salt and pepper. Add the honey and allow to caramelise slightly. Next add the orang ...

Speculoos Milk Shake
Speculoos Milk Shake
  • Coffee break
  • Easy

Pour the 2 espresso and allow them to cool. Pour the cold espresso into your blender, add the ice cream, milk and speculoos. Mix for 15 to 20 seconds and pour into your glass. Serve with a straw. ...

Mocha Cookies
Mocha Cookies
  • Snack
  • Easy

In a mixing bowl, whisk the butter with the sugar and egg. Add the espresso. Sieve together the flour and baking powder and incorporate slowly into the mixture. Add the chocolate chips. Place a ball of dough onto a baking sheet covered with non-stick ...

Childhood Hot Milk
Childhood Hot Milk
  • Coffee break, Breakfast
  • Easy

In a cup or glass, heat 200 ml of milk with the hot milk function. Put the honey into the bottom of a glass, pour the hot milk over the top, and mix. Froth the remaining 50 ml milk with the nozzle, then pour over the honey and milk mixture. Grind the ...

Amaretti Macaroons
Amaretti Macaroons
  • Snack, Coffee break
  • Easy

Pour the ristretto and allow them to cool. In a mixing bowl, whisk the mascarpone with the icing sugar and add the ristretto. Pour into a piping bag. Place a blob of this cream onto an amaretti and stick a second amaretti on top to make a macaroon. T ...

FAQ

An expresso has a stronger aroma than a "normal" coffee.
In fact, an expresso can be distinguished by its rich aroma and the creamy foam on the surface of the cup.
This requires a pressure of 15 bar (achieved only by espresso machines), water heated to 90-92°C and finely ground and measured coffee (7 g per cup).
Follow the instructions in your personal instruction manual for descaling your machine as techniques vary according to the model you own.
We recommend using the descaling product provided by the manufacturer.
For a daily average usage of 4 cups and if the water is hard, we recommend descaling your machine at least every 3 months.
If you live in an area where the water is very hard, you may wish to descale more often.
The sign of a true Espresso is the froth which is created by pressure within the machine whilst the coffee is being made. The pressure is measured in bars (from 1.5 to 19) so the higher the bar pressure the richer and thicker the froth.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
There are 2 different types of machines:
In the case of a manual machine, you are the one controling the amount of water suitable for your drink. The machine does not stop by itself and stops when you move the selection lever back to the middle position.
In the case of an automatic machine, you choose in advance the amount of water that will be delivered. The machine will stop by itself automatically.
Yes, if it is coated with scale.
Clean it with water and/or cleaning products recommended by the device manufacturer.
This can prevent clogging in the water outlet and hygiene issues.
NO. Avoid white vinegar that can damage your machine and cause leakage.
To prolong the life of your machine, it is recommended to use the descaling kit sold on our webshop or other liquid descaling kit suitable for coffee machines.
If your appliance has not been used for several months, the pump may have difficulty restarting the water flow.
When you select a small or large cup, the pump makes a lot of noise but no drops come out.
- Remove the capsule if there is one.
- Fill the tank to the maximum with hot water (60°C).
- Turn on the machine and select the large cup.
- Take out and reposition the tank every 3 seconds. There should be air bubbles escaping from the tank valve.
- The priming is done and the water flows through the coffee outlet.

If priming is not possible after these manipulations, take the appliance to an authorized service center.
Make sure that the drip-tray has not overflowed and empty if necessary.
Verify that the drip-tray is correctly positioned.
Nescafé Dolce Gusto machines are carefully developed and manufactured in order to ensure the safety of our consumers and the delivery of the best in-cup beverage experience. The choice of component materials is carefully selected based on safety, durability, cleanliness and cost effectiveness. Before release for sale, all our machines are passed through stringent tests to ensure that the machine meets all safety requirements for food contact materials in all selling markets. We can therefore assure you that any Nescafé Dolce Gusto beverage, prepared with a Nescafé Dolce Gusto Machine, is compliant, safe for consumption and aligned with the preferences expressed by our consumers during our consumer research studies.
Tap water (normal household potable water) is perfectly OK as long as it is free of odors that might alter the taste of the beverage. Bottled water is also OK.
Do not use refrigerated or warm water as this might impact the temperature of the beverage.
Use always fresh water and replace the water if system has not been used for more than 2 days.
For cold beverages, use water at ambient temperature, never refrigerated water, and place two or more ice cubes (20g per ice cube) in the cup.
To be noticed that water hardness is the first reason of machine calcification and so it is recommended to descale the machine frequently (every 3months or less according to water hardness).
The frequency that you should descale the machine will depend on the water hardness and how frequently you use the machine.
Over time, limescale slows the flow of water through your machine and can reduce the effectiveness of the heating element making your beverage less warm.

For medium hardness water, descaling every 3/4 months gets rid of limescale build up, keeping waterflow fast and beverage temperature within expectations.

On some models (Jovia, Oblo, Drop, Stelia, Movenza, Eclipse, Piccolo produced since end 2014) there is a descaling reminder.
Each time the consumer touches the Hot or Cold button, it is considered as an extraction. Descaling warning is based on the number of extractions and it is triggered every 300 extractions by a orange ligthing of the ON/OFF button. Machine still works but we recommend to descale it.

It is strongly recommended to descale in the following three cases:
• If you find a lower flow of water when preparing drinks.
• If the water seems colder than usual.
• If the ON/OFF button turns orange continuously.
There is no limit in the number of coffees a machine can make in a day, but consumers need to be careful not to make too many coffees in a row, because if they are continuously extracting beverages it might lead to an over-heating of specific elements of the machine resulting in error mode triggering.
What we can advise is that consumers can make 5-6 coffees in a row, but then they need to wait for a moment (1-2 minutes should be enough) before resuming extracting.
It is important to assess where this leakage is coming from (water tank, capsule holder or underneath the machine).

You can check whether it is from the water tank by pouring the water tank with water and keeping it on a table for a while (at least 30 mn). if it does not leak, it means that it is more related to the tightness of a water tube and in this case we recommend you to contact our consumer services center.
Chococino and Nesquik capsules contains chocolate, milk and sugar. It may leave more sticky residues than coffee. It is important to often clean the machine in order to avoid a bad smell.
Clean the flow head of your machine using a small pin.
Consult the user manual and follow the instructions for cleaning.
If the machine is not descaled on a regular basis and consumers use hard water (highly charged in calcium carbonate), the machine becomes scaly and the needle is likely clogged.
On new models, the needle can actually be removed and the main purpose is to allow consumers to clean the needle specially when it is clogged or the flow starts to decrease. This cleaning must be followed by a full descaling of the machine.
Nescafé Dolce Gusto machines are carefully developed and manufactured in order to ensure the safety of our consumers and the delivery of the best in-cup beverage experience. The choice of component materials is carefully selected based on safety, durability, cleanliness and cost effectiveness. Before release for sale, all our machines are passed through stringent tests to ensure that the machine meets all safety requirements for food contact materials in all selling markets. We can therefore assure you that any Nescafé Dolce Gusto beverage, prepared with a Nescafé Dolce Gusto Machine, is compliant, safe for consumption and aligned with the preferences expressed by our consumers during our consumer research studies.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
The extraction of the Dolce Gusto coffee is made at an optimal temperature, so that it gives a perfect coffee. It cannot be extracted any hotter, as this would cause the coffee grounds to have a burnt taste.

If the consumers want a hotter coffee, they have several possibilities:
• Preheat the cup.
• Ensure that you always wait until the machine stops blinking during preheat of thermoblock before starting a preparation.
• Extract some water without capsule, throw the water away and proceed with the capsule afterwards.
• Descale the machine if needed (if a decrease of beverage temperature was noticed recently).

Normal temperature in cup:
• Capsules with roast and ground coffee: above 70 °C
• Capsules with soluble products: above 65 °C
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
To ensure your full safety during the use of your machine, follow the "recommendations for safe use" in the manual that came with your machine.

To use your machine safely:
• Never put hot water in the water tank!
• Never open the locking handle during the preparation of a drink!
• At the end of the preparation, the ON/OFF button flashes red for about 5 seconds. Do not open the handle during this time!
• Never move the selector lever while the locking handle is open!
• Do not touch the capsule after the preparation of the drink! Hot surfaces can cause burns!
• When you start your machine and during the rise in water temperature, the on/off button flashes red for about 30 seconds.
• When the machine is ready, the on/off button turns green.
• At the end of the preparation of the drink, the on/off button flashes red for about 5 seconds. Do not remove the capsule holder during this time!
• Eco Mode: after 5 minutes of non-use, the machine switches off automatically.
• If the on/off button flashes red/green, it means that machine has detected a lack of water. Check that the capsule is not blocked and that there is enough water in the tank before starting a new preparation.
• If the on/off button turns orange/yellow continuously (descaling warning), you should descale the machine.

For more details about the LEDs on your machine, please refer to the user manual of the machine.
If you just bought your machine and you use it for the first time, read the manual to help you with the first steps. You can find all machine user manuals online on this website.

To help you, here are a few lines the steps for optimal use:
1. Fill the water tank of the machine.
2. Make sure to snap the water tank in the machine.
3. Turn on your machine and wait until the LED is "green".
4. It is necessary to purge the machine before its first use. To do this, select on the head the maximum amount of water from the machine, drop an empty container under the head of the machine and press the Cold Water position (blue button) and wait for the end of the stream. Repeat the process on the hot water position (red button). Your machine is then ready for use.
5. Fill up your water tank.
6. Add a capsule in the capsule holder.
7. Choose the appropriate water level (the amount of water is specified on each adapted beverage capsule).
8. Select Hot/Cold water depending on your drink.
9. Then wait until the LED is "green" to remove your capsule safely.
10. Throw your capsule away.
When the power button is orange instead of green, it means that the descaling warning has been triggered. This feature is available on models produced since 2014.
Each time the consumer touches the Hot or Cold button, it is considered as an extraction. Descaling warning is based on the number of extractions and it is triggered every 300 extractions by a orange ligthing of the ON/OFF button. Machine still works but we recommend to descale it.
Switch off the machine, press the power button for 5s until the power button starts blinking and the descaling mode is activated. Machine can be descaled according to the user manual available in the machine care page.
To be noticed that if the descaling mode is activated and the machine is switched off without doing the descaling, the power button will turn back to green and the counter is reset. After 300 new extractions, power button will again turn to orange.
The NESCAFÉ Dolce Gusto machine heats water, which is passed at high pressure - a maximum of 15 bars - through a capsule of high quality roast and ground or soluble products (milk, chocolate, etc...) depending on the capsule variety.
The coffee that is used in the capsules is made mainly of premium Arabica varieties.
The capsules are designed to deliver an even distribution of water and pressure over the coffee to ensure that flavour is maximized. This system uses pressure similar to that of professional machines.
Whilst coffee percolators operate at one bar of pressure (normal atmospheric pressure) and a number of other machines operate at no more than two bars, the NESCAFÉ Dolce Gusto system can operate up to 15 bars.
Find more detailed information in the Guarantee section of this website.
No, the machine is not a perishable item and can be used as long as it works properly.
We recommend daily cleaning to make sure you will continue to enjoy the great coffee experience you deserve. For tips on daily cleaning and more, consult the user manual.
No, you can only use safely machines from countries with the same voltage. In the case the voltage is higher than the one where the machine was bought, it won't work or the fuses will burn. In case the voltage is lower then it's possible that the machine won't work.
Normally, there should be no drops out of the capsule during removal from the machine and discarding. In order to minimize the risk of dripping on counter surfaces, a dedicated bin is provided with each machine purchase (except for Piccolo) and should be kept near the machine.
We do not recommend the appliance to be used by children. This information is clearly stated in the User manual.
It is likely that you have removed the holder from the machine too soon or has extracted a lower volume than recommended, causing this backflow. Always wait for the light to stop blinking before opening the machine.
Some products (e.g. coffee capsules) are designed to flow slower than others (e.g. creamer capsules) in order to achieve the desired cup quality. If flow is slower than normal, unblock the needle and descale the machine following the User Manual instructions.
The machine is not supposed to be used as a water boiler. Without capsule the flow is higher, the heat transfer is lower and the temperature will probably not reach the expectation of consumers.
Each NESCAFÉ Dolce Gusto® machine has a protective red wire which can't be changed.
It ensures the safety of consumers that is so important to the brand of Modern Art Café: NESCAFÉ Dolce Gusto®.
For Melody 3 FS, Circolo FS and Genio 1st generation the whole descaling process is triggered when we press the Hot button, no need to press the Cold one, both channels are descaled. It is different for other automatic machines where both buttons need to be pressed.
If the machine has no power or if the machine can be switched-on but the pump does not start when selecting the Hot/Cold button (no noise), there is nothing that you can do and the machine must be repaired.

If you hear the pump but there is no flow, follow the different steps:
1-Remove the capsule from capsule holder.
2-Check that there is water in water tank and that water tank is well plugged.
3-Select the cold channel, lift and put down the water tank several times and then fix it, flow should start. If not, the needle is probably clogged.
The needle must be cleaned with the cleaning tool provided with the machine and machine must be descaled.
If your machine is equipped with a removable needle (part in green), you can remove it to clean it deeply.
If after this, there is still no flow, machine must be sent to a repair centre.
This is normal: as long as the capsule is not removed and discarded, it will continue to drip into the cup or the drip tray (once the cup is removed). The dripping lasts longer for coffee capsules than for creamer capsules. To stop dripping, remove and discard the used capsule after the light stops blinking.
Ideally both channels (Hot/Cold) could be descaled and this is the procedure applied for automatic machines.
However limescale build-up is not likely to happen in Cold circuit and it is very important that the majority of the descaling solution goes through the Hot channel. In order to ensure an efficient descaling of Hot channel (that is the most use), we recommend to pass the entire solution in Hot channel.
In order to have a perfect rinsing, and to avoid remaining drops of descaling solution in the connector collecting both Hot and Cold tubes, it is recommended to rinse Cold channel as well.
No, you must not pour the water tank with milk. The system works only with water. The usage of any other liquid, like milk, can be harmful for your machine.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Adjust the cup support to the correct level in order to not be too far or too close to the beverage outlet. Use another cup size.
Over time, limescale slows waterflow, can reduce the effectiveness of heating the water used to make your drinks and can finally clog the needle used to pierce the capsule and to deliver the water.

For medium hardness water, descaling every 3/4 months gets rid of limescale build up, keeping waterflow fast and beverage temperature within expectations.
Only the capsule holder can be washed in the dishwasher. The drip tray and the water tank must be washed manually.
The amount of beverage depends on the size of the cup, the position of the drip tray, and sometimes the milk and coffee powders which are natural products that might show a small seasonality effect.
The reason why the capsule holder leaks on the side is probably due to the fact that the connection between the needle and the water tube is not perfectly tight any more.
The machine need to be repaired.
Check that the capsule holder is properly closed.
To close the capsule holder correctly, make sure you press the lid twice. The lid will then fall slightly underneath the closure of the capsule holder. Pressing the lid twice will ensure that the injector is properly inserted into the coffee cup. This allows the coffee and milk to flow through smoothly. When the lid is only pushed once, it looks like the capsule holder is seamlessly closed, but the capsule holder is still not closed correctly.

See images below

Press lid of the capsule holder once: almost seamlessly closed.
lid of the capsule holder almost closed
Press lid of the capsule holder twice: there is a little edge.
lid of the capsule holder correctly closed

If the above does not work, the capsule holder is probably leaking because the injector and the water tube no longer fit together perfectly.
The machine needs to be repaired.
An expresso has a stronger aroma than a "normal" coffee.
In fact, an expresso can be distinguished by its rich aroma and the creamy foam on the surface of the cup.
This requires a pressure of 15 bar (achieved only by espresso machines), water heated to 90-92°C and finely ground and measured coffee (7 g per cup).
Follow the instructions in your personal instruction manual for descaling your machine as techniques vary according to the model you own.
We recommend using the descaling product provided by the manufacturer.
For a daily average usage of 4 cups and if the water is hard, we recommend descaling your machine at least every 3 months.
If you live in an area where the water is very hard, you may wish to descale more often.
Scale deposits naturally form in your coffee maker. Regular descaling helps protect your coffee maker and ensures it a longer life. It will also help maintain a quality of coffee that remains constant over time.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by connecting another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself and contact the customer service.
Atelier means workshop / studio in French. We believe this name suits it well as it is a hands on machine that allows you to craft an infinite array of recipes whether hot or cold.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Yes, if it is coated with scale.
Clean it with water and/or cleaning products recommended by the device manufacturer.
This can prevent clogging in the water outlet and hygiene issues.
If your appliance has not been used for several months, the pump may have difficulty restarting the water flow.
When you select a small or large cup, the pump makes a lot of noise but no drops come out.
- Remove the capsule if there is one.
- Fill the tank to the maximum with hot water (60°C).
- Turn on the machine and select the large cup.
- Take out and reposition the tank every 3 seconds. There should be air bubbles escaping from the tank valve.
- The priming is done and the water flows through the coffee outlet.

If priming is not possible after these manipulations, take the appliance to an authorized service center.
On rare occasions, the paper capsule may tear or the membrane detach while brewing coffee, which may cause coffee grounds to leak into your cup.
Although coffee grounds in your cup are harmless, this does not give the best coffee experience and we do not recommend drinking the cup of coffee. We recommend placing a container under the coffee outlet and press the Lungo button (no capsule) to rinse any coffee grounds from the inside of the brewing unit, then brew a new cup of coffee with a new capsule.
Make sure that the drip-tray has not overflowed and empty if necessary.
Verify that the drip-tray is correctly positioned.
Tap water (normal household potable water) is perfectly OK as long as it is free of odors that might alter the taste of the beverage. Bottled water is also OK.
Do not use refrigerated or warm water as this might impact the temperature of the beverage.
Use always fresh water and replace the water if system has not been used for more than 2 days.
For cold beverages, use water at ambient temperature, never refrigerated water, and place two or more ice cubes (20g per ice cube) in the cup.
To be noticed that water hardness is the first reason of machine calcification and so it is recommended to descale the machine frequently (every 3months or less according to water hardness).
With paper-based capsules, sometimes a few drops of water leak into the cup at the beginning of brewing.
Paper capsules do not interact with the machine in the same way as aluminum capsules. It takes slightly longer for the machine to pierce the paper capsule, and sometimes a very small amount of water may flow around the capsule and into the cup. A few water drops should not affect the taste or aroma of your coffee.
1) Turn on the machine by pressing one of the coffee keys (Ristretto, Espresso, Lungo).
2) Simultaneously press the Lungo and Mocha keys for 3 seconds to activate the Factory Settings Menu. The Lungo and Mocha keys blink 3 times.
3) The factory settings are restored. The machine automatically exits from the Factory Settings Menu mode.

You may also watch the following tutorial:
If the membrane is torn or detached, we recommend placing a container under the coffee outlet and press the Lungo button (no capsule) to rinse the coffee grounds from the inside the brewing unit.
1) Turn on the machine by pressing one of the coffee keys (Ristretto, Espresso, Lungo).

2) Simultaneously press the Hot Foam + Cappuccino keys for 3 seconds to go to the Automatic Power Saving Setting menu: the "Descaling" and "Clean" alert indicator lights are lit, and the Hot Foam, Latte Macchiato and Cappuccino keys blink.

3) Press one of the Hot Foam, Latte Macchiato and Cappuccino keys to select the desired automatic power off time. You have 15 seconds to program the desired value by pressing the corresponding key.
• Hot Foam: 3 min
• Latte macchiato: 9 min. Factory setting
• Cappuccino: 3 hours

4) The programmed key blinks 3 times to confirm the new selected value.

5) The machine automatically exits from the Automatic Power Saving Setting Menu mode.
NOTE: the Automatic Power Saving Setting Menu mode deactivates after 15 seconds of inactivity.
Open the sliding window and insert a Nespresso capsule.
Touch and hold the button until the sliding window closes.
Release the button when the desired volume is achieved (the 2 other buttons will flash to confirm): The water is now saved.
After preparing your coffee, wait a few moments to allow the capsule to cool and eject it (gently lift the lever) into the capsule bin.
It is recommended to empty the bin when it's full or at least once a day, and to clean it regularly.
We advise you to enjoy your paper-based capsules within four weeks of opening the pouch for the best coffee experience. The shelf-life of an unopened sachet is six months.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
We recommend regular cleaning and descaling of your machine regardless of which capsules you use.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Find more detailed information in the Guarantee section of this website.
No, the Steam&Froth technology only allows to heat and texture the milk at the same time. It can therefore either make Hot foam or Cold foam.
According to your consumption profile as well as the water hardness you have set in the machine (please refer to "Water hardness setting" section in the user manual), the machine will trigger a descaling alert visible on the top of the machine. To optimize descaling intervals and keep a machine well serviced for optimal in cup quality, we highly recommend setting the machine with the water hardness you have at your place.
If your consumption profile is made mostly of milk-based beverages, then descaling alert will come earlier than if you do only coffee.
Yes but you need to follow these 4 rules in order to ensure the recipe quality and prevent overflow during the preparation:
1. Your cup must not be flared out.
2. Your cup must be at least 7cm in diameter.
3. Always use a minimum of 80ml of milk.
4. The quantity of milk must never fill more than half of your cup.

You may also watch the following tutorial:
We recommend using the paper capsules within 4 weeks after opening the sachet, keeping them in their sachet by closing it with a clip and storing the sachet in a dry, cool place, sheltered from light.
As with any organic food matter, there is a risk of mould developing. How long this may take depends on the temperature and humidity levels of the environment in which the capsules are stored. Therefore, we cannot guarantee that the capsules are safe to use beyond four weeks after opening the sachet.
Once the descaling alert turns on, you can use the machine for another 30 beverage before it locks itself.
Yes, thanks to its innovative in-cup frothing technology, you can use Soy, Oat or Almond drinks instead of milk for your Milk based beverages. The in-cup result will depend on the composition of the chosen alternative drink.

We recommend the following composition in order to get a nice froth:
• Protein: > 0.5 g / 100 ml
• Carbohydrate: < 5.5 g / 100 ml

Both paper and coffee grounds are organic materials and when left wet, mould may form.
We advise you to empty the capsule bin at least once a day. If there is mold inside the bin, wash it with warm water and soap.
The presence of mould in the capsule bin does not affect the preparation of cups of coffee.
Simply select another drink size while it is being dispensed and the machine will adjust automatically.
Gluten is a protein generally found in cereals and sometimes in certain additives. We do not use gluten-containing ingredients in our paper capsules. They contain only freshly roast and ground coffee, without any additives.
Emptying the system before a period of non-use, for frost protection or before a repair:

1) Insert the milk frother. Turn on the machine by pressing one of the 9 keys for 1 second.
The milk frother must be inserted before starting the procedure.

2) Remove the water tank. Lift the lever to eject the capsule. Leave the lever open. Place a container (600 ml) under the head.

3) Simultaneously press the Cold Foam + Ristretto keys for 3 seconds: both keys blink.

4) Simultaneously press the Cold Foam + Ristretto keys again.
Some steam may come out of the coffee outlet and milk frother during emptying.

5) The keys blink softly and emptying is underway.

6) Once emptying is done, both keys blink 3 times and the machine turns off automatically.

7) Close the lever. Remove the container, milk frother, drip tray, capsule container and drip base. Clean them.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
The machine cannot be switched off manually. You may however change the default auto off setting.
Possible to reprogram for 3 min, 9 min (factory setting) and 3 hours.
Ristretto, Espresso, Lungo, Cappuccino, Latte macchiato, Mocha (with real pieces of chocolate), Iced frappé, Hot foam, Cold foam, as direct access recipes.

Its milk frother & In-cup frothing enable to create other recipes such as: Hot chocolate (without coffee for children), Flat white, Caffè latte, café viennois (with cream), Iced cream Frappé, Espresso Freddo, etc.

Yes. After 9 minutes, machine will shut off automatically. Possible to reprogram for 3 min, 9 min (factory setting) and 3 hours.
Ristretto: 25ml
Espresso: 40ml
Lungo: 110ml
Cappuccino: milk 80ml + coffee 25ml
Latte macchiato: milk 100ml + coffee 40ml
Mocha: milk 100ml + chocolate pieces 20g + coffee 25ml
Iced frappé: milk 80ml + ice cubes 30g + coffee 25ml
Hot foam, Cold foam: milk 100ml

NB: we recommend you to keep factory settings for Espresso and Lungo to ensure the best in cup results for each of our coffee varieties.
• Insert the milk frother.
• Place a container (600ml) under the head of the machine.
• Lift the lever and leave it in an open position.
• Fill the water tank and put it back in place.
• Press one of the 9 keys. The 9 keys blink quickly.
• Some water may flow from the milk frother for a few seconds.
• Once priming is completed, the machine returns to "Ready for use" mode.
Continue pressing selected coffee key (button) during coffee preparation, once you get desired quantity you release the key. New coffee quantity is programmed.
For milk recipes, you can't reprogram the quantity of coffee. But after preparation you can press 'Espresso' key for 'top-up'.

NB: we recommend you to keep factory settings for Espresso and Lungo to ensure the best in cup results for each of our coffee varieties.

You may also watch the following tutorial:
An expresso has a stronger aroma than a "normal" coffee.
In fact, an expresso can be distinguished by its rich aroma and the creamy foam on the surface of the cup.
This requires a pressure of 15 bar (achieved only by espresso machines), water heated to 90-92°C and finely ground and measured coffee (7 g per cup).
The sign of a true Espresso is the froth which is created by pressure within the machine whilst the coffee is being made. The pressure is measured in bars (from 1.5 to 19) so the higher the bar pressure the richer and thicker the froth.
Most of the noise produced by the machine comes from the mill. A bit of noise is therefore normal when the coffee is grinding.
Sometimes a foreign body finds its way into the grinder. In this case, empty the coffee bean container and vacuum out the interior near the grinder.
We recommend using good quality coffee beans to preserve the life of the integrated grinding wheels of the coffee grinder.

If your machine still makes an abnormal noise, we invite you to contact our customer service.
Check the temperature setting of the selected coffee and change it if necessary.
Heat the cups by rinsing them in hot water to avoid creating "thermal shock" with cold cups.
The coffee quality obtained will be even better.
After a certain number of coffees, it is important to clean and degrease the entire coffee circuit of the machine with a cleaning tablet to preserve the taste quality of your drinks.

The machine is equipped with a cleaning programme and automatically alerts you when it is necessary, depending on several parameters: your consumption, the water hardness setting, etc.

We recommend that you clean the machine as soon as it displays the alert and that you use the tablets whose dosage has been perfectly adapted and tested by our teams to act effectively, without any risk of aggression or damage to the machine's internal components.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
No, these appliances are specifically designed depending on the type of coffee used.
If you use the wrong coffee, remove it and refill with the correct type.
You can set the intensity for each recipe by selecting the quantity of coffee beans to use.
Check for coffee beans in the bean container and make sure the coffee bean sensor is not blocked or dirty. If necessary, clean with a dry cloth. Do not use wet or oily beans.
Select a recipe in the favourites menu and/or reduce the amount of water.
Drip tray
The drip tray is used to catch any water or coffee that spills out of the machine during and after brewing. It is important to always leave it in place and to empty it regularly. For hygienic purposes, we recommend that you remove the drip tray to clean it daily and let it air dry before putting it back in the machine.
When the floats are in the upper position, this indicates an overflow. It is then necessary to empty the drip tray.

Coffee grounds collector
The coffee grounds collector receives the extracted coffee grounds.
For hygienic reasons, we recommend that you clean the coffee grounds collector under hot soapy water every day and let it air dry before putting it back in the machine.
When it is necessary to empty the coffee grounds collector, the machine will indicate this.
You can empty it more regularly, but when the machine is switched on, put the collector back in so that the machine can record that it has been emptied.
Important:
• Not emptying the coffee grounds collector regularly as described above can damage your machine.
• Do not put the collector in the dishwasher.

Water tank
To preserve the aroma of your coffee and for hygienic reasons, we recommend that you use fresh water, clean the tank daily with hot water and a sponge, and let it air dry before putting it back on the machine.

Coffee bean container
Coffee beans can leave a greasy residue on the sides of the container, which can affect the quality of your coffee. To preserve its aroma and for hygienic reasons, we recommend that you wipe it with a clean, soft, dry cloth each time it needs to be filled.
Important: Do not use water to clean the bean container, the presence of water in the container could damage your machine.
Make sure that the drip-tray has not overflowed and empty if necessary.
Verify that the drip-tray is correctly positioned.
  • Check that the coffee bean container has coffee in it and that it is dispensing correctly.

  • Avoid using oily, caramelised or flavoured coffee.

  • Make the drink in two cycles by using the 2 cups function.

  • Adjust the fineness of ground coffee by turning the adjustment knob located in the coffee bean container.



    According to model:
Follow the instructions in the user manual for descaling your machine.
We recommend that you descale as soon as the machine displays the alert and that you use the descaling product whose dosage has been perfectly adapted and tested by our teams to act effectively against limescale and scale, without any risk of aggression or damage to the machine's internal components.
It is not necessary to descale apart from warning messages.
Arabica beans give the best flavour and are naturally low in caffeine. Experiment with the different varieties, blends and degrees of roasting to find what suits your taste best. Generally speaking, the darker the roast, the stronger the coffee flavour. Light roasting brings out the full complement of aromas and results in a coffee that is both mild and full of flavour — that of the true connoisseur! Great coffees should only ever be lightly roasted to bring out their true richness, subtlety and complexity. Avoid very dark roasted beans as these tend to be more oily and can clog the machines. Check for any tiny stones mixed up with the beans which may also damage the machine.
Remove the water filter if your machine uses one. If this does not solve your problem, turn the fineness of grind button to the right to obtain a coarser grind (may depend on the type of coffee used).
Run one or several rinsing cycles.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your machine has a unique design using hydraulic technology to make perfect coffees.

This construction allows the coffee circuit to be rinsed under pressure and automatically drained after each cup: the guarantee of perfect hygiene.

This unique system :
  • Ensures that there is no water residue inside the machine, limiting scaling and ensuring long-lasting performance. After each use, you can see that there is residual water in the drip tray, which is linked to this automatic rinsing/draining.
  • Reduces the need for cleaning and maintenance to a minimum, giving you the pleasure of coffee without the hassle.
Scale deposits naturally form in your appliance and, without intervention, can affect the performance of the machine.
Regular descaling of your machine will preserve the proper functioning of your machine and ensure its longevity by eliminating all deposits of limescale or scale in all circuits that are in regular contact with water and susceptible to scaling.
All of our machines are equipped with an alert feature that lets you know when to descale.
Turn the grinding fineness button to the left to obtain more finely ground coffee. Remove the Claris cartridge.
Find more detailed information in the Guarantee section of this website.
Your espresso machine is equipped with a counter and will automatically alert you when descaling is necessary after a certain number of steam/hot water brews and according to several parameters: your consumption, the water hardness setting, etc.
It is therefore normal not to receive alerts if your steam/hot water consumption is low.
It is not necessary to descale apart from the machine alerts.
Yes, fully-automatic espresso machines are factory calibrated for a water hardness level of 3, but they can be recalibrated depending on the type of water in your area.
To determine the hardness of your water, (0 = very soft, 1 = soft, 2 = slightly hard, 3 = hard, 4 = very hard) dip one of the paper test strips provided with your device into your water for one second, then wait 1 minute for the result or contact your water provider. You can also contact your town hall to get this information.
It may be normal not to have any warning messages if your steam/hot water consumption is low.
Your espresso machine is equipped with a counter and automatically alerts you when descaling is necessary after a certain number of steam/hot water brews and according to several parameters: your consumption, the water hardness setting...
You do not have to run the cleaning programme immediately when the machine alerts you to do so, but you must do it within a short time.
If cleaning is postponed, the warning message will remain on the display until the operation is performed.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
The warning light needs to have a few coffee cycles to be operational. If you have completed the first cycles without coffee beans, you only need to put beans in the container and make 2 or 3 coffee cycles to make the function operational.
Turn the adjustment knob located in the coffee bean container.

This setting should be applied during grinding and notch by notch (you can hear the noise of the grinder before the coffee starts to flow).



According to model:
Clean the two metal contacts and the part between them to the rear of the drip tray.
If the water level in the drip tray is full (you should empty it after each coffee), clean and replace it.
Unplug the machine for 20 seconds.
The best way to prolong the life of the beans is to put them straight into an airtight container and store them in the fridge. They should keep for at least 3 months in this way.
You can adjust the strength of your coffee by adjusting the grinding fineness of the coffee beans.
Varying the fineness of the grinding enables you to adapt to the different types of bean: a highly roasted and rather oily bean will require a coarse grinding while a more lightly roasted bean will be drier and will require a finer grinding. The finer the grinding, the more powerful the flavour.


Turn the setting button located in the bean container, depending on your bean type and the strength of the desired flavour. This adjustment must be performed during grinding and notch by notch. After 3 preparations you will notice a very distinct difference in taste.
Check the temperature level in the settings menu.
Increase if necessary.
The temperature can be set for each recipe in the favorites menu.
If necessary, heat the cup or glass before use.
The Claris cartridge must be replaced approximately every 50 litres of water or at least every 2 months.
Depending on your model, the machine may automatically prompt you to replace it.
An expresso has a stronger aroma than a "normal" coffee.
In fact, an expresso can be distinguished by its rich aroma and the creamy foam on the surface of the cup.
This requires a pressure of 15 bar (achieved only by espresso machines), water heated to 90-92°C and finely ground and measured coffee (7 g per cup).
Follow the instructions in your personal instruction manual for descaling your machine as techniques vary according to the model you own.
We recommend using the descaling product provided by the manufacturer.
For a daily average usage of 4 cups and if the water is hard, we recommend descaling your machine at least every 3 months.
If you live in an area where the water is very hard, you may wish to descale more often.
Scale deposits naturally form in your coffee maker. Regular descaling helps protect your coffee maker and ensures it a longer life. It will also help maintain a quality of coffee that remains constant over time.
The sign of a true Espresso is the froth which is created by pressure within the machine whilst the coffee is being made. The pressure is measured in bars (from 1.5 to 19) so the higher the bar pressure the richer and thicker the froth.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Yes, if it is coated with scale.
Clean it with water and/or cleaning products recommended by the device manufacturer.
This can prevent clogging in the water outlet and hygiene issues.
No, these appliances are specifically designed depending on the type of coffee used.
If you use the wrong coffee, remove it and refill with the correct type.
Make sure that the drip-tray has not overflowed and empty if necessary.
Verify that the drip-tray is correctly positioned.
Tap water (normal household potable water) is perfectly OK as long as it is free of odors that might alter the taste of the beverage. Bottled water is also OK.
Do not use refrigerated or warm water as this might impact the temperature of the beverage.
Use always fresh water and replace the water if system has not been used for more than 2 days.
For cold beverages, use water at ambient temperature, never refrigerated water, and place two or more ice cubes (20g per ice cube) in the cup.
To be noticed that water hardness is the first reason of machine calcification and so it is recommended to descale the machine frequently (every 3months or less according to water hardness).
Arabica beans give the best flavour and are naturally low in caffeine. Experiment with the different varieties, blends and degrees of roasting to find what suits your taste best. Generally speaking, the darker the roast, the stronger the coffee flavour. Light roasting brings out the full complement of aromas and results in a coffee that is both mild and full of flavour — that of the true connoisseur! Great coffees should only ever be lightly roasted to bring out their true richness, subtlety and complexity. Avoid very dark roasted beans as these tend to be more oily and can clog the machines. Check for any tiny stones mixed up with the beans which may also damage the machine.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Find more detailed information in the Guarantee section of this website.
Always keep ground coffee in an airtight container or seal the pack with a bag clip. Keep the container in the fridge to prolong freshness.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Scale deposits naturally form in your coffee maker. Regular descaling helps protect your coffee maker and ensures it a longer life. It will also help maintain a quality of coffee that remains constant over time.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Tap water (normal household potable water) is perfectly OK as long as it is free of odors that might alter the taste of the beverage. Bottled water is also OK.
Do not use refrigerated or warm water as this might impact the temperature of the beverage.
Use always fresh water and replace the water if system has not been used for more than 2 days.
For cold beverages, use water at ambient temperature, never refrigerated water, and place two or more ice cubes (20g per ice cube) in the cup.
To be noticed that water hardness is the first reason of machine calcification and so it is recommended to descale the machine frequently (every 3months or less according to water hardness).
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
This is entirely dependent on taste: you can buy pre-ground coffee for filter machines from supermarkets in a variety of strengths and flavours, you can grind your own coffee beans or you can buy beans at a coffee shop and ask for them to be ground to filter consistency.
Find more detailed information in the Guarantee section of this website.
Use the descaling kit or some white vinegar:

• Use some descaling solution diluted in half a litre of water or use 25cl of white vinegar in half a litre of water.

• Pour the solution into the water tank (without coffee),


• Start the cycle (without any coffee). After 2 minutes, stop the cycle manually. Leave the coffee maker for an hour,


• Restart the coffee maker to finish the cycle,


• To rinse the machine, run 2 cycles with water but without coffee.


Repeat the complete descaling operation, if necessary.
• The quantity of ground coffee is too large. We recommend using one measure of coffee (7 grams) per mug.
• The ground coffee is too fine ('Espresso' type ground coffee).
• If you use a permanent filter, do not use a paper filter as well.
• Certain types of paper filter (to make full-bodied coffees) can prolong the time in which it takes for the water to pass through the filter and ultimately cause the water to overflow.
How often you descale your coffee maker depends on the hardness of the water and on how often you use your coffee maker. The following are tell-tell signs of scaling: the coffee making cycle takes longer, the appliance produces lots of steam, makes much more noise at the end of the cycle or stops during the cycle, this means that scale has built up in your coffee maker. You should descale your coffee maker between every 20 to 40 cycles or once a month depending on the hardness of the water.
Always keep ground coffee in an airtight container or seal the pack with a bag clip. Keep the container in the fridge to prolong freshness.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
The glass coffee pot and the filter receptacle must be washed in the upper rack of the dishwasher.
Operate your filter coffee maker for the first time without any coffee and with the equivalent of one jug of water to rinse it.
The coffee maker is lined with scale. You should descale it.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Find more detailed information in the Guarantee section of this website.
This depends on the type of coffee maker that you are using. This is why the ground coffee for an espresso is much finer than it is for a filter coffee maker.
Whole coffee beans can be kept for several months. Once it has been ground, the coffee quickly loses its flavour. At room temperature, ground coffee can be kept for 7 to 10 days. We recommend taking the following precautions to preserve the flavour of your ground coffee: store the ground coffee in a non-transparent airtight container and keep it in the refrigerator, where it can be kept for one month.
Always unplug the coffee grinder before cleaning it. Make sure the coffee grinder, the power cord and the plug stay dry. Do not use harsh detergents or abrasive scouring pads to clean the appliance.
If your coffee grinder has a factory mounted blade, you can grind spices, nuts and whole grains. If your grinder is equipped with a millstone, you can grind only coffee beans.
Keeping your grinder clean is essential to achieve the best results in terms of taste. Most coffee beans contain oils that may, over time, increase their flavour and therefore alter the taste of your coffee. Empty the ground coffee container after each use.
We recommend keeping the coffee beans in a cool, dry place. They should be stored in a non-transparent airtight container. Oxygen and damp are the main enemies of coffee, which quickly loses its qualities once it has been ground: damp alters its taste and flavour and the coffee becomes stale and tasteless. Oxygen oxidises ground coffee and enhances the bitter taste of the drink; beans should therefore be ground just before making the coffee.
Grinding coffee just before using it preserves its flavour and taste.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Find more detailed information in the Guarantee section of this website.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Generally caused by scale build-up inside: read the instruction leaflet carefully on how to descale your kettle (depending on model).
Alternatively, the kettle may have accidentally been used without water or with insufficient water (an element must always be covered by water), causing the safety cut-off device to operate. Reset in the following way:
Wait 5 minutes for the kettle to cool and then refill with water.
Push the on/off switch and after about 15 minutes the kettle will automatically reset itself and start to boil.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
THE SUB® is the innovative home tap from HEINEKEN® and Krups®, designed by the highly acclaimed industrial designer Marc Newson.
Select your favourite beers from around the globe, place the TORP® in THE SUB® and enjoy delicious, freshly tapped draught beer.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Find more detailed information in the Guarantee section of this website.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Cooling off the beer to a temperature of 2 °C inside your appliance takes around 10 hours if the keg and the appliance are at room temperature (22 °C). This time may be reduced by several hours if the keg has been pre-chilled in the refrigerator. We recommend that you pre-chill your keg for at least 6 hours in the fridge before installing it in your machine.
Only 5-litre kegs can be used without a machine.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Find more detailed information in the Guarantee section of this website.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Find more detailed information in the Guarantee section of this website.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Find more detailed information in the Guarantee section of this website.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
It allows you to make crushed ice or frozen drinks by using the motor pulse function.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Find more detailed information in the Guarantee section of this website.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Find more detailed information in the Guarantee section of this website.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

Instructions

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